Terms of Service
Last updated: March 2025
1. Definitions
“Agreement” means these Terms of Service and any incorporated policies or guidelines. “Service” or “Glitch Range” means the platform, software, infrastructure, websites, APIs, and all related offerings provided by Blackslash Technology Solutions, Inc. under the domains including but not limited to glitchrange.com and glitch.ad. “User,” “you,” and “your” refer to the individual or entity accessing or using the Service. “We,” “us,” and “our” refer to Glitch Range and its operators, affiliates, and service providers. “User Content” means any services, code, configurations, or materials you upload, submit, or make available through the Service. “Range” or “range environment” means an isolated training or competition environment provisioned through the Service, including the 10.100.0.0/16 subnet within the Glitch Range VPN and associated infrastructure.
2. Acceptance of Terms
By accessing, browsing, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms in their entirety, you must not access or use the Service. Your continued use of the Service following the posting of any changes to this Agreement constitutes your acceptance of those changes. We reserve the right to require affirmative acceptance (e.g., click-through) for material changes where required by applicable law.
3. Description of Service
Glitch Range provides a platform for attack/defense cybersecurity training, testing, and competition. The Service includes, without limitation, cloud-hosted range environments, documentation, APIs, user interfaces, and related tools and features. The scope, availability, and features of the Service may change at any time at our sole discretion. We do not guarantee that any particular feature or functionality will remain available. The Service may contain bugs, errors, or limitations, and we are under no obligation to correct or support any specific aspect of the Service.
4. Eligibility and Account Responsibility
You must be at least 18 years of age (or the age of majority in your jurisdiction) and have the legal capacity to enter into binding contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate, current, and complete information during registration and keep such information updated. You must promptly notify us of any unauthorized access or use of your account. We are not liable for any loss or damage arising from your failure to protect your credentials or from any unauthorized use of your account. You may not transfer, assign, or share your account with any third party without our prior written consent.
5. User Content and Intellectual Property
5.1 Ownership of User Content. You retain all right, title, and interest in and to any User Content you upload or submit to the Service, subject to the license grants set forth below and elsewhere in this Agreement.
5.2 Private Services. For User Content that you maintain as private and use solely for your own testing or internal purposes (i.e., not made public and not shared with other users), you retain full intellectual property rights. So long as such content remains set to private and is not shared or made public, Glitch Range does not claim any ownership or license to re-distribute that content, and your intellectual property rights in that content are preserved.
5.3 Public or Shared Services. If you choose to make any User Content public, share it with other users, or otherwise make it available beyond your private use, you hereby grant Glitch Range a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, display, distribute, and re-distribute such User Content in connection with the Service and our business, without restriction and without any obligation to compensate or attribute you. This license includes the right to host, cache, and serve such content to other users, to incorporate it into range environments, and to allow other users to use it. By making User Content public or shared, you represent and warrant that you have all rights necessary to grant this license and that such content does not infringe any third-party rights.
5.4 License to Operate. Regardless of visibility settings, you grant Glitch Range a limited license to use, process, and store your User Content as necessary to provide the Service to you (e.g., building, hosting, and running your ranges).
6. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with this Agreement and all applicable local, state, national, and international laws and regulations. You must not use the Service to: (a) violate any law or regulation; (b) infringe the intellectual property, privacy, or other rights of any third party; (c) transmit any malware, viruses, or other harmful code; (d) attempt to gain unauthorized access to any systems, networks, or accounts; (e) interfere with or disrupt the integrity or performance of the Service or any data contained therein; (f) use the Service for any purpose that is fraudulent, abusive, or otherwise objectionable; or (g) resell, sublicense, or commercially exploit the Service in any manner not expressly permitted by this Agreement. We reserve the right to investigate suspected violations and to cooperate fully with law enforcement. Failure to comply with this section may result in immediate suspension or termination of your access and may expose you to civil and criminal liability.
7. Authorized Range Scope and Prohibited Activities
Attacks, scanning, and security testing are permitted only within the scope of the range environments expressly provided by Glitch Range for that purpose. Specifically, any attacks, probes, or scanning directed outside of the designated range environments—including any targets outside the 10.100.0.0/16 subnet within the Glitch Range VPN—are strictly not authorized and are expressly prohibited. Conducting or attempting to conduct such activities constitutes a material breach of this Agreement. We may monitor for such activity and, upon detection, may immediately terminate your access, delete your data, and report the activity to appropriate law enforcement or regulatory authorities. You assume full responsibility and liability for any unauthorized access or attack activity conducted by you or through your account.
8. No Resale or Unauthorized Distribution
Services, access, and offerings provided by Glitch Range are for your personal or internal use only. You may not resell, sublicense, redistribute, white-label, or otherwise offer the Service or any component thereof to third parties without our prior explicit written authorization. This prohibition includes, without limitation, range hosting, access credentials, APIs, and any derivative or bundled offering. Any attempted assignment or transfer in violation of this section is void. We may offer separate commercial or partnership arrangements at our sole discretion.
9. No Availability or Performance Guarantee
Glitch Range does not provide any guarantee, representation, or warranty regarding the availability, uptime, performance, or continuity of the Service. The Service is provided “as is” and may be subject to scheduled or unscheduled maintenance, outages, degradation, or discontinuation at any time without prior notice. We are not liable for any loss, damage, or inconvenience resulting from the unavailability, interruption, or failure of the Service, including but not limited to loss of data, loss of access to ranges, or inability to complete training or competitions. You are responsible for maintaining your own backups of any critical data and for planning around potential service interruptions.
10. Third-Party and Open-Source Components
The Service and individual services, challenges, and software components offered through Glitch Range may incorporate or depend upon third-party or open-source software. Such components may be subject to their own licenses (e.g., MIT, Apache, GPL). Those license terms are available upon request. Your use of those components may be subject to their respective license terms in addition to this Agreement. We do not warrant the compliance or compatibility of any third-party or open-source component, and we are not responsible for any claims arising from such components. To the extent any such license requires us to make source code or modifications available, we will comply with those requirements; otherwise, our obligations are limited to this Agreement.
11. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT, FEATURES, AND FUNCTIONALITY ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. GLITCH RANGE DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM GLITCH RANGE OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU; IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GLITCH RANGE, ITS OPERATORS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THE LIMITATIONS IN THIS SECTION APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
13. Indemnification
You agree to indemnify, defend, and hold harmless Glitch Range and its operators, affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to: (a) your use or misuse of the Service; (b) your User Content and any claim that your User Content infringes or misappropriates any third-party right; (c) your violation of this Agreement or any applicable law; (d) your violation of any third-party right; or (e) any dispute between you and any third party in connection with the Service. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. This indemnification obligation will survive the termination of this Agreement and your use of the Service.
14. Termination and Suspension
We may suspend or terminate your access to the Service, or any part thereof, at any time, with or without cause, and with or without prior notice. Grounds for termination include, without limitation, violation of this Agreement, fraudulent or illegal activity, non-payment, or our decision to discontinue or modify the Service. Upon termination, your right to use the Service ceases immediately. We may delete your account, User Content, and associated data upon termination and are under no obligation to retain or provide copies. Provisions of this Agreement that by their nature should survive termination (including without limitation Sections 5.3, 11, 12, 13, 16, and 17) shall survive. You may terminate your account at any time by ceasing use and contacting us; we may require a formal request to close the account and delete data.
15. Modifications to Terms and Service
We reserve the right to modify this Agreement at any time. We will indicate the date of the last update at the top of this page. Material changes may be communicated via the Service or by email where we have your contact information. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Agreement. If you do not agree to the modified Terms, you must stop using the Service. We may also modify, suspend, or discontinue the Service or any feature at any time without liability to you.
16. Dispute Resolution and Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the United States and the State of North Dakota, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to this Agreement or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within thirty (30) days, either party may pursue any available legal or equitable remedies. You agree that any legal action or proceeding shall be brought exclusively in the federal or state courts located in North Dakota, and you consent to the personal jurisdiction and venue of such courts. You waive any objection to such jurisdiction or venue. The prevailing party in any such action may be entitled to recover reasonable attorneys’ fees and costs. TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY CLAIM MUST BE BROUGHT INDIVIDUALLY AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS-WIDE ARBITRATION, OR REPRESENTATIVE ACTION.
17. General Provisions
17.1 Entire Agreement. This Agreement, together with any policies or guidelines referenced herein, constitutes the entire agreement between you and Glitch Range regarding the Service and supersedes all prior agreements, understandings, and communications, whether written or oral.
17.2 Severability. If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the remaining provisions, which shall remain in full force and effect.
17.3 Waiver. Our failure to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us to be effective.
17.4 Assignment. You may not assign or transfer this Agreement or your rights hereunder without our prior written consent. We may assign this Agreement or any of our rights or obligations hereunder without restriction. Any attempted assignment in violation of this section is void.
17.5 Force Majeure. We shall not be liable for any failure or delay in performing our obligations under this Agreement where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials. In such event, we may suspend or limit the Service without liability.
17.6 No Third-Party Beneficiaries. This Agreement does not create any third-party beneficiary rights in any individual or entity.
17.7 Headings. Section headings are for convenience only and have no legal or contractual effect.
18. Contact
For questions about these Terms of Service or the Service generally, contact us at info@glitchrange.com. We will use reasonable efforts to respond to inquiries in a timely manner but do not guarantee any particular response time.